新合作的客户：
Let me take this opportunity to thank you for choosing XX (公司名). We are proud to have satisfied clientele like you and look forward to many years of working together.
If you have any questions about our products or service, please call us immediately at XXX, and we will be happy to assist you.
让我借此机会感谢您选择xxx. 我们很自豪地拥有向您这样的顾客，并期待以后更多的合作。如您对我们产品或服务有任何疑问，请直接联系我们xxx, 我们将竭诚为您服务。
We're glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent. We look forward to working with you again.
我们很高兴你找到你想要订购的产品。我们的目标便是客户与我们合作愉快，所以如在过程中对我们有任何意见建议，请告知。我们期待与你再次合作。
还未合作的客户：
Thank you for taking the time to consider our products /service. I regret that we were not able to meet your current needs.
Please call me if your situation changes at any point in the future or if you have any questions. I will keep in touch with any updates. I hope that we will be able to do business together at some point in the near future.
谢谢你考虑我们的产品/服务。我很遗憾我们还未满足你目前的需求。如在接下来情况有任何变动，或你有任何问题，都可以和我沟通。我会与你保持关系，不定时更新（动态）。希望在不久将来我们能有合作机会。
催客户出货用语：
As you know the goods are ready for shipment, and we are worried about the freight rates going up towards New Year 或者CNY Holiday, please expedite the payment so we can proceed.
如你所知，货物已经做好，可以出运。我们很担心随着新年将至，运费会上涨，请尽快付款，我们好进展。
因爆仓延迟货物用语：
海运：Sorry to inform you the shipping space is very tight on the planned vessel, our container was dumped to be loaded by the next available voyage. We will keep you updated.
很抱歉通知您，预计走的那班船船舱爆满，我们只能走下一班最近的船了。会告知您进展。
空运：Sorry to inform you due to the peak season, shipping space is very tight. We are unable to catch the flight as schedule. Now waiting for forwarder's further update. Will keep you posted accordingly.
很抱歉通知您，舱位很紧张。我们没法赶上原计划的那班航班。目前在等货代通知，会相应地进一步告知进展。
